Short answer: Three months before departure, the big tour operators charge a flat fee of CZK 990–1,500 per person or 15–30% of the price. A month before departure it’s 20–80%, ten days before 75–80%, and in the last few days 90–100%. What counts is the day the tour operator receives your written notice of withdrawal.
What you pay: a comparison at five points in time
The cancellation fee depending on how many days before departure the tour operator receives your notice of withdrawal. The detailed scales and terms are below.
| Tour operator | 90 days | 50 days | 30 days | 10 days | 3 days |
|---|---|---|---|---|---|
| Fischer, EXIM tours | CZK 990/person | 30% | 30% | 80% | 90% |
| Blue Style (summer 2027) | CZK 1,500/person | 15% | 20% | 80% | 100% |
| Blue Style (long-haul, summer 2027) | 30% | 40% | 40% | 80% | 100% |
| Nev-Dama (winter 2026/27) | 15%, min. CZK 500/person | 35% | 50% | 75% | 90% |
| Alexandria | 15% | 60% | 80% | 80% | 100% |
Fischer and EXIM tours
Applies to summer and winter holidays of both brands — beach, sightseeing and long-haul.
| When you withdraw | Cancellation fee (minimum) |
|---|---|
| 60 or more days before departure | CZK 990 per person |
| 59–30 days | 30% of the price |
| 29–21 days | 50% |
| 20–15 days | 70% |
| 14–7 days | 80% |
| 6–3 days | 90% |
| 2 days or less, no-show | 100% |
- Neither the day the notice of withdrawal is delivered nor the day of departure counts towards the number of days.
- The percentages are calculated from the holiday price without add-on services such as insurance, excursions or car hire. Those have their own cancellation terms.
- For selected charter holidays to nearby seas, you can withdraw once without a cancellation fee 45–30 days before departure. This applies to winter 2026/27 for contracts concluded by 31 October 2026 and to summer 2027 for contracts concluded by 28 February 2027 (Art. 5(12)).
- SOLMAR villas and Fischer DynamiX dynamic packages have their own scale.
Source: DERTOUR CZ a.s. terms for travellers, effective from 3 September 2026, Art. 5(3) (opens in a new window) · verified 26/10/2026
Blue Style
Applies to holidays departing or returning in summer 2027 (1 May–31 October 2027) bought online.
| When you withdraw | Excluding long-haul (minimum) | Long-haul (minimum) |
|---|---|---|
| 60 or more days before departure | CZK 1,500 per person | 30% of the price |
| 59–45 days | 15% of the price | 40% |
| 44–30 days | 20% | 40% |
| 29–15 days | 50% | 60% |
| 14–5 days | 80% | 80% |
| less than 5 days | 100% | 100% |
- The day of departure doesn’t count towards the number of days.
- The percentages are calculated from the total holiday price without extra services. Cancelled extra meals cost CZK 400 per person, and flight services (seats, luggage) 100% of their price.
- Blue Style has separate terms for purchases made at a branch.
Source: General terms and conditions (online sales) effective from 3 September 2026, for departures from 1 May 2027, Art. 6.2 (opens in a new window) · verified 26/10/2026
Nev-Dama
Applies to holidays starting from 1 November 2026 to 30 April 2027, i.e. the winter season.
| When you withdraw | Cancellation fee |
|---|---|
| more than 60 days before the first day of the holiday | 15% of the price, at least CZK 500 per person |
| 59th–40th day | 35% |
| 39th–20th day | 50% |
| 19th–10th day | 75% |
| 9th–2nd day | 90% |
| 0–1 days | 100% |
- Registered customers subscribed to offers who bought a winter holiday by 30 September 2026 can cancel free of charge 42–35 days before departure.
- For coach transport, 100% of its price is charged if you cancel less than 30 days before departure. For a partial cancellation from an accommodation unit, the actual costs are charged.
Source: General terms for the sale of package holidays (DER Touristik CZ a.s., NEV-DAMA brand), effective from 22 June 2026, Art. VII(5)(a) (opens in a new window) · verified 26/10/2026
Alexandria
The default scale. It applies unless the package holiday contract states a different cancellation charge.
| When you withdraw | Cancellation fee (minimum) |
|---|---|
| from conclusion of the contract to 80 days before departure | 15% of the price |
| 79–60 days | 50% |
| 59–40 days | 60% |
| 39–10 days | 80% |
| 9 days or less, no-show | 100% |
- The price used for the calculation is the total holiday price without third-party services such as insurance or parking.
- Travel insurance, including cancellation cover, is non-refundable.
Source: CK ALEXANDRIA a. s. contractual terms, effective from 1 April 2026, Art. V(2) (opens in a new window) · verified 26/10/2026
Invia and other agencies: the organiser’s terms apply
In its terms and conditions, Invia states that it arranges package holidays as a travel agency. Your contract is with the tour operator organising the holiday, and the cancellation charge is governed by its terms. So for a holiday bought through Invia or another agency, look for the cancellation fees in the terms of the tour operator named as the organiser in the contract. What determines the fee is when the organiser receives your notice of withdrawal.
How to read the tables
- Count the days until departure from the day the tour operator receives your notice of withdrawal. Some tour operators don’t count the day of delivery or the day of departure.
- “Minimum” means the lowest amount. Fischer, EXIM tours, Blue Style and Alexandria can charge their actual costs if these are higher. They have to justify them if you ask.
- The percentage is of the holiday price. Add-on services such as insurance, excursions or seats on the plane often have their own rules.
- Your contract is what counts. The terms in effect on the day you concluded the contract apply, as do any special terms of promotions. The table is an overview, not a substitute for the contract.
How to write the notice of withdrawal and who to send it to is explained in the guide How to cancel a package holiday, with text to copy.
Example calculation: what cancellation insurance pays back
A package holiday for two for CZK 40,000. Cancellation insurance for it costs CZK 3,600. How much it pays back if you have to cancel the holiday because of illness:
| Cancellation fee | Amount | Insurance pays back | If hospitalised |
|---|---|---|---|
| 30% | CZK 12,000 | CZK 10,800 | CZK 12,000 |
| 80% | CZK 32,000 | CZK 28,800 | CZK 32,000 |
| 100% | CZK 40,000 | CZK 36,000 | CZK 40,000 |
When you don’t pay a cancellation fee
The Czech Civil Code lists the situations in which you can withdraw without a cancellation charge and the tour operator refunds everything:
- unavoidable and extraordinary circumstances occur at or in the immediate vicinity of the destination that significantly affect the holiday or the transport there (Section 2535),
- the tour operator proposes a price increase of more than 8% or has to significantly change the main features of the holiday (Section 2531(2)),
- the tour operator cancels the holiday, for example because too few people have signed up (Section 2536).
Illness, injury or a death in the family aren’t among these reasons. What to do if you fall ill is explained in the guide Illness before a holiday.
Cancellation insurance for a package holiday from any tour operator
Cancellation insurance reimburses the cancellation fee after deducting the 10% excess if you cancel the holiday for a reason listed in the policy terms. This includes, for example, illness, injury or a death in the family, dismissal by your employer or a burglary at home. The list is on the what the insurance covers page. It costs 9% of the holiday price, at least CZK 26.
The insurance is always taken out for a specific package holiday you’ve booked or paid for, with any tour operator. If there are more than 30 days until departure, you can take it out at any time. Later, only at the same time as paying for the holiday. Details are on the package holiday cancellation insurance page, you can work out the price in the calculator, and the claims process is on the how to make a claim page.
How this overview is put together
We took the scales from the current terms that the tour operators publish on their websites. For each one, the document, the article and the effective date are given. We only include tour operators whose terms are publicly available and unambiguous. We update the overview every January and will add more tour operators at the next update. If a tour operator changes its terms during the year, the wording in effect on the day you concluded your contract applies. We write about cancellation fees for accommodation, tickets and courses in general on the cancellation fees page.
Sources
We verified the tour operators’ terms and the wording of the law on 26/10/2026. The links lead to third-party websites.
- DERTOUR CZ a.s. (Fischer, EXIM tours): terms for travellers, effective from 3 September 2026 (PDF) (opens in a new window)
- Fischer: terms for travellers (link to the DERTOUR CZ terms) (opens in a new window)
- EXIM tours: terms for travellers (link to the DERTOUR CZ terms) (opens in a new window)
- Blue Style: general terms and conditions, online sales from 3 September 2026 (opens in a new window)
- Nev-Dama: general terms, effective from 22 June 2026 (opens in a new window)
- Alexandria: contractual terms, effective from 1 April 2026 (PDF) (opens in a new window)
- Invia: terms and conditions (Art. 1 and 6) (opens in a new window)
- Czech Civil Code (Act No. 89/2012 Coll.), Sections 2531 to 2536: change, assignment of and withdrawal from a package holiday contract (opens in a new window)
This article is general information, not legal or financial advice. The wording of the policy terms and your seller’s terms is what counts. The example scenarios are illustrative.