Flights
Cheap flights are usually non-refundable — if you fall ill, you lose them. Cancellation insurance reimburses what the airline won’t refund after deducting the 10% excess. It’s suitable for flights on their own or for an independent trip with accommodation. It costs 9% of the price and you buy it on its own.
Work out your price
CZK 300CZK 500,000
One-off premium
CZK 882If you cancel, back up to
CZK 8,820We reimburse cancellation fees after deducting the 10% excess, or in full if the insured person is hospitalised or dies. The premium is 9% of the price, min. CZK 26.
Get a quoteNo sign-up · we’ll email you a quote quickly
What you can insure
Return flights for two to Lisbon for CZK 9,800
Non-refundable fare, so the loss is 100% of the price. Illustrative calculation.
Typical situations
A fever or bronchitis, and the doctor advises against flying. You’d lose the full price of the non-refundable ticket.
If your identity documents are stolen in the last 7 days before the flight, the insurance covers the cancellation. You prove the theft with a report from the Police of the Czech Republic.
Your partner, child or parent falls seriously ill, or you have to look after someone in your family, and you have to stay at home.
What the insurance covers
You fall ill or get injured so that you can’t go.
Family, a business partner, or the person you’re travelling with or staying with.
You have to look after someone close who isn’t travelling with you.
A pregnancy confirmed after the insurance was taken out, where the doctor advises against travelling.
Your dog or cat dies.
A witness summons, adoption or divorce proceedings during the trip.
You’re dismissed when you didn’t expect it.
A resit exam during the trip or shortly after it.
The car you were going to travel in can’t be driven after an accident.
Your documents are stolen in the last week before departure.
You or a family member become the victim of a crime.
A burglary, robbery or major natural damage where you live.
A public health officer orders you into quarantine just before departure.
A fire, flood or windstorm where you’re going.
Keep in mind
This is the airline’s responsibility under EU Regulation 261/2004 — through a refund, rerouting or compensation. Cancellation insurance is for situations where you can’t fly.
The insurance doesn’t cover airport taxes and other fees that can be recovered. If you don’t fly, ask the airline to refund them.
Some airlines let you change the name or date of the flight for a fee. If that’s possible, the loss is just that fee.
Stories
Lucie, 29 · Flights and an apartment for a friend’s wedding in Italy
The evening before her flight, Lucie’s wallet was stolen on the tram, along with her ID card and passport. There was no way to get a replacement document by morning, so she couldn’t fly. Both the flights and the apartment were non-refundable.
The example scenarios are illustrative — we made up the names, stories and amounts to show how the insurance works. The actual payout is always decided by the insurer based on the policy terms and the documents provided.
Questions
A cancelled or significantly delayed flight is the airline’s responsibility under EU Regulation 261/2004. Cancellation insurance covers situations where you can’t fly — because of illness, injury, stolen documents and the other reasons in the terms.
Yes. Add up the flights, accommodation and other non-refundable services and insure the total, up to CZK 500,000.
Yes, if they’re part of the price you paid and the airline doesn’t refund them when you cancel.
We reimburse the cancellation fees — the deposit paid in advance or the price the seller didn’t refund under its terms — after deducting the 10% excess. If you get nothing back for a CZK 2,000 ticket, you’ll receive CZK 1,800. If you cancel because the insured person is hospitalised or dies, no excess applies. Cancellation fees don’t include the premium, airport taxes or fees that can be recovered.
If there are more than 30 days until the trip starts, you can take out the insurance at any time. If you buy the trip 30 days or less before it starts, the insurance must be taken out at the same time as you pay for the trip. In all cases, it only covers events that occur after it is taken out.
Among other things: a change of plans (you don’t want to go, you’re afraid, you don’t get time off work), health problems that existed before the insurance was taken out (except a stabilised chronic illness), events under the influence of alcohol or drugs, injuries during races and competitions, or a trip being cancelled by the carrier or organiser — in that case they refund you.
All exclusions →Tell us what you’re insuring, how much it cost and when it starts. We’ll email you a quote quickly.