Cancellation insurance online
Trips, concerts, accommodation, courses and camps. If illness, injury or another serious reason gets in the way, we’ll reimburse your cancellation fees after deducting the 10% excess.
Ticket CZK 2,490:insurance CZK 224
9% of the price, at least CZK 26. Product information document (IPID, PDF)
How much does it cost?
CZK 300CZK 500,000
One-off premium
CZK 224If you cancel, back up to
CZK 2,241We reimburse cancellation fees after deducting the 10% excess, or in full if the insured person is hospitalised or dies. The premium is 9% of the price, min. CZK 26.
Get a quoteNo sign-up · we’ll email you a quote quickly
What it’s for
Big insurers mostly cover package holidays. We also cover a concert ticket, a race entry or a language course — no matter where you bought it.
How it works
Tell us what you’re insuring and how much it cost. You see the price straight away, and we’ll email you a quote quickly.
Cancel your booking with the seller, notify the insurer of the claim and provide proof of the cancellation and its reason — a medical report, for example. We’ll help you with the claim.
The insurer reimburses your cancellation fees after deducting the 10% excess. No excess if the insured person is hospitalised or dies.
What the insurance covers
Illness, injury or death — yours or your loved ones’ — and other serious situations beyond your control. It covers your family too.
You fall ill or get injured so that you can’t go.
Family, a business partner, or the person you’re travelling with or staying with.
You have to look after someone close who isn’t travelling with you.
A pregnancy confirmed after the insurance was taken out, where the doctor advises against travelling.
Your dog or cat dies.
A witness summons, adoption or divorce proceedings during the trip.
You’re dismissed when you didn’t expect it.
A resit exam during the trip or shortly after it.
The car you were going to travel in can’t be driven after an accident.
Your documents are stolen in the last week before departure.
You or a family member become the victim of a crime.
A burglary, robbery or major natural damage where you live.
A public health officer orders you into quarantine just before departure.
A fire, flood or windstorm where you’re going.
Why insure
Tickets, non-refundable rates and package holidays just before departure carry cancellation fees of up to 100%. One decision at checkout makes the difference.
Without insurance
−CZK 2,490
The festival doesn’t refund tickets. All you can do is hope someone buys yours at the last minute.
With Meditapass insurance
+CZK 2,241
At checkout you paid an extra CZK 224. With a medical report, we’ll reimburse the ticket price after deducting the 10% excess.
Illustrative calculation: 100% cancellation fee, 10% excess.
Stories
Example scenarios with real numbers — what the insurance cost and how much would come back.
Tomáš, 24 · 3-day festival ticket + a camping spot
Tomáš had a ticket for a summer festival and a spot at the campsite. A week before the event, he broke his ankle playing football with friends and ended up in a cast. The festival doesn’t refund tickets, and he didn’t manage to resell his at the last minute.
Jana and Petr · A week’s package holiday in Egypt for two
In January, Jana and Petr bought a beach holiday. Four days before the flight, Jana was taken to hospital with appendicitis and spent five days there. The tour operator kept 90% of the price. Both of them were insured, and Petr is Jana’s partner, so the cancellation was covered for both.
Klára, 9, and her parents · A two-week summer camp
Klára’s parents paid for her summer camp back in the spring. A week before departure, she came down with chickenpox and the doctor wouldn’t let her go. Under its cancellation terms, the organiser refunded only 20% of the price.
The example scenarios are illustrative — we made up the names, stories and amounts to show how the insurance works. The actual payout is always decided by the insurer based on the policy terms and the documents provided.
Partners
We also offer cancellation insurance directly in our partners’ booking process. Do you run a hotel or travel agency, or sell tickets?
Questions
Cancellation insurance (cancellation fee insurance) reimburses your cancellation fees if you have to cancel a trip, stay, event or course you’ve paid for, for a serious reason beyond your control — such as illness, injury or a death in the family. We reimburse cancellation fees after deducting the 10% excess, with no excess if the insured person is hospitalised or dies. The premium is 9% of the price, minimum CZK 26.
What exactly the insurance covers →The premium is 9% of the total price of what you’re insuring, minimum CZK 26 per insurance policy. A CZK 1,500 ticket costs you CZK 135, a CZK 12,000 stay costs you CZK 1,080 and a CZK 40,000 package holiday costs you CZK 3,600. It’s a one-off payment.
Work out the price →We reimburse the cancellation fees — the deposit paid in advance or the price the seller didn’t refund under its terms — after deducting the 10% excess. If you get nothing back for a CZK 2,000 ticket, you’ll receive CZK 1,800. If you cancel because the insured person is hospitalised or dies, no excess applies. Cancellation fees don’t include the premium, airport taxes or fees that can be recovered.
If there are more than 30 days until the trip starts, you can take out the insurance at any time. If you buy the trip 30 days or less before it starts, the insurance must be taken out at the same time as you pay for the trip. In all cases, it only covers events that occur after it is taken out.
Yes. It doesn’t matter where you bought the ticket, stay or package holiday — from the organiser, at a travel agency, through a booking portal or at an online box office. A booking contract, binding order or proof of payment is enough.
Cancellation insurance doesn’t cover that — if the carrier or provider changes or cancels the trip, they have to refund you. Package holidays are also protected by tour operators’ statutory insolvency insurance. Cancellation insurance is for situations where you can’t go.
Tell us what you’re insuring, how much it cost and when it starts. We’ll email you a quote quickly.