Why cancellation insurance
If you can’t go, the seller keeps a cancellation fee — the full price for tickets and non-refundable rates, up to 100% for package holidays just before departure. Cancellation insurance is a small amount at checkout that, at a moment like that, reimburses your cancellation fees after deducting the 10% excess.
Without insurance
up to 100%
Tour operators raise the cancellation fee as the departure date gets closer. A week before the flight, it’s typically 80–100% of the price.
100%
Non-refundable rates are cheaper, but you get nothing back if you cancel. Cottages and apartments want payment in advance.
100%
With few exceptions, tickets for concerts, festivals and matches are non-refundable. Reselling a ticket at the last minute is a lottery.
Typical values. The actual cancellation fees are set by the seller’s terms and conditions.
Try it out
Choose what you paid for, how much it cost and when you’d have to cancel. You’ll see what cancelling costs you without insurance and with it.
Cancellation fee 80% of the price
CZK 28,800excess CZK 2,880 + premium CZK 3,240
Illustrative calculation based on typical cancellation fees. The actual fee is set by the seller’s terms. No excess applies if you cancel because the insured person is hospitalised or dies.
You decide on insurance once — at checkout, while everything is fine. Then if illness, injury or worry about your loved ones comes along, you don’t have money to deal with as well.
Why Meditapass
A package holiday, ticket, cottage, course or camp — no matter where you bought it.
You don’t have to buy travel insurance. You only insure what you need.
9% of the price, minimum CZK 26. You see the price straight away, without entering personal details.
We reimburse cancellation fees after deducting the 10% excess, or in full if the insured person is hospitalised or dies.
It covers illness, injury and death of your partner, children, parents, siblings, grandparents and other family members.
The insurer is Colonnade Insurance S.A., part of the Fairfax group.
Who it’s for
Children’s illnesses come out of nowhere — camps and family holidays are the most common losses.
Winter mountain trips, concerts and theatre from November to March.
The insurance also covers a resit exam that falls on the dates of the trip or in the week after it.
Illness or injury in everyday life just before a race you’ve already paid the entry fee for.
Real-life examples
Six everyday situations with real numbers — what the insurance cost, how much the seller kept and how much would come back.
The Svoboda family, 2 adults and 2 children · A week at the seaside in Greece for four
The Svobodas saved for their holiday all year. Three days before the flight, their younger son got tonsillitis with a fever and the doctor advised against travelling. At that point, the tour operator was charging 90% of the price.
Markéta and Jakub · A spa weekend for two, non-refundable booking
Jakub got a weekend at a spa hotel as an anniversary present. A week before, Markéta slipped on the stairs and broke her arm. They were both insured, and the hotel didn’t refund anything.
Vojta, 12, and his parents · A school ski course in the Alps
Vojta had been looking forward to the ski trip all winter. Five days before departure, he fell on the stairs during break and ended up in a cast. The school refunded only 30% of the price; the rest had already been paid to the coach company and the accommodation.
Hana and her daughter Ema, 13 · Two tickets for a concert at a Prague arena
For her daughter’s birthday, Hana bought tickets to see Ema’s favourite singer. The day before, Ema came down with flu and a fever of over 39°C. Hana didn’t go to the concert either — she stayed at home with her daughter.
Pavel, 44, and his wife · An early-booking package holiday to the Canary Islands for two
In January, Pavel booked a summer holiday at an early-booking discount and insured it straight away. In April, he fell off a ladder and tore the ligaments in his knee; he faced surgery and a long rehabilitation, and the doctor advised against travelling. They cancelled the holiday right away — more than 60 days before departure, so the fee was low.
Tereza and Michal · A seaside apartment in Croatia, non-refundable booking
Three days before departure, a fire broke out in the cellar of their family house and also damaged the living floor — the damage exceeded CZK 200,000. The fire brigade, the investigation and their home insurer needed them to stay. The apartment had been paid for on a non-refundable basis.
All six situations together
insurance CZK 14,641 → paid back CZK 100,989
The example scenarios are illustrative — we made up the names, stories and amounts to show how the insurance works. The actual payout is always decided by the insurer based on the policy terms and the documents provided.
Questions
Travel insurance applies during the trip — mainly medical expenses abroad. Cancellation insurance covers the situation where you can’t set off on a trip or go to an event and would lose the money you’ve paid. With us, you buy cancellation insurance on its own — you don’t have to buy travel insurance with it.
Some payment cards include cancellation cover, but usually with limitations — only for holidays paid for with that card, or with lower limits. Check your card’s terms. Our insurance applies regardless of how you paid.
The premium is 9% of the price, minimum CZK 26. For a CZK 1,500 ticket you pay CZK 135, and if you cancel you get CZK 1,350 back. It makes the most sense for more expensive and multi-day events and for tickets bought well in advance.
The premium is 9% of the total price of what you’re insuring, minimum CZK 26 per insurance policy. A CZK 1,500 ticket costs you CZK 135, a CZK 12,000 stay costs you CZK 1,080 and a CZK 40,000 package holiday costs you CZK 3,600. It’s a one-off payment.
Work out the price →If there are more than 30 days until the trip starts, you can take out the insurance at any time. If you buy the trip 30 days or less before it starts, the insurance must be taken out at the same time as you pay for the trip. In all cases, it only covers events that occur after it is taken out.
Yes. It doesn’t matter where you bought the ticket, stay or package holiday — from the organiser, at a travel agency, through a booking portal or at an online box office. A booking contract, binding order or proof of payment is enough.
Tell us what you’re insuring, how much it cost and when it starts. We’ll email you a quote quickly.